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Hello! My name is Liesel and I’m the Group Order Manager/Proxy behind lieselGOs. I help purchase merch from Japan-based online stores & Taobao/Tmall.
lieselGOs is NOT a store or a business! I DO NOT make or have any of the items at hand. I purchase your requested items on your behalf and then ship them to you once I receive them.
Please take note of release dates and make sure that you’re willing to wait before placing an order. The items are shipped to my respective JP/CH proxy addresses first, then shipped to me in the US, and lastly, I ship them to you. Please do not order if you can’t wait!
- 6 years importing merch and drama CDs from Japan, China, and Korea
- 5 year managing group orders and providing proxy shopping services
- 6 years managing this blog
lieselGOs is available mostly Monday-Friday afternoons and some weekends! I can still accept orders, make purchases, and attend to urgent matters outside those hours, however, please note that availability will vary!
Payment & Shipping Info
I only require 2 payments!
Item Price + JP/CN Domestic Shipping + Fees
There are usually enough orders to qualify for free shipping when applicable. However, sometimes, you may need to pay for shipping from the seller/store to my proxy warehouse.
Service Fee: 6-12%
Per Item Fee: $1-2 USD (varies by store)
My proxy charges a minimum service fee of $9 USD, meaning that if the total proxy fees are less than $9 USD, then they’ll charge $9 USD. This fee won’t apply to most orders since there are usually enough orders to reach the minimum amount.
Any other fees related to purchasing your items will be included in the 1st Payment.
The currency exchange rates are in constant fluctuation, so the exchange rate may change between the time I open an order and the time of purchase. As a result, sometimes you may overpay. Any excess will be credited to your 2nd Payment. Similarly, if you underpay, the amount owed will be added to your 2nd Payment total.
International Shipping (split between all buyers) + Shipping to You
International Shipping is what it costs to have the items shipped from their country of origin to me. This amount is split fairly between all joiners! The cost varies by weight & package size. I use DHL, but may also use Fedex or EMS!
Shipping to You is what it costs for me to ship your order to you. The price varies by weight, package size, and your location.
I only ship via USPS. Shipping includes tracking.
- First Class Mail
- Parcel Select Ground
- Priority Mail
- Media Mail
Shipping within the US begins at $5 USD, while shipping to all other countries begins at $15 USD.
Please note that I’m unable to provide a quote for shipping until I receive your order because I need to have the physical item(s) to tell you how much shipping will cost‼
Terms & Conditions
In placing an order with me, you acknowledge and agree that you have read and will comply with the terms & conditions listed below:
- There are strictly no order cancellations. I only act as the purchasing agent, I cannot modify or cancel your order with the seller once it has been placed. Submit an order form only if you are 100% committed to buying! Submitting an order form without intent of buying on multiple occasions will result in being blacklisted.
- In placing an order with me, you are agreeing to me making purchases on your behalf on a non-refundable basis. You will only be refunded for any item in your order that I’m unable to purchase.
- I will not be held liable if the seller fails to fulfill the order, ships the wrong product, or for any productions errors. I will always try my best to get your money back, however, please note that if a seller does not refund me, then I cannot refund you!
- Make sure that you provide the correct information in the order form. I will not be held liable for any errors that may arise due to you providing incorrect information.
- It’s your responsibility to stay up-to-date about your own orders. Please refer to the Masterlist for announcements, order status, updates, and other important information and links. Please note that I update everyone as a whole through the masterlist, I do not send individual order notifications.
- I’ll contact your for each payment. It’s your responsibility to keep track of deadlines and send payment(s) on time. Missing the 1st Payment will result in your order being cancelled. Missing the 2nd Payment will result in a late fee of $1.00 USD storage fee per day and after 30 days of charged storage, your goods will go up for reclaim with no refund. Missing payment deadlines on multiple occasions will result on being blacklisted.
- Risk of Loss or Damage – All items purchased from lieselGOs are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon the delivery to the carrier. I will not be held liable for any lost packages, damages, or delays that may occur during shipping, and no compensation will be made.
- Buyers outside the USA are responsible for any import fees imposed by their country. Please make sure that the goods can be shipped to your country before ordering.
- By participating in my orders, you are agreeing that you are at least 18 years of age, the legal age of majority in your country, or if you are below the age of 18, that you have a parent or guardian’s consent.
- Violation of rules and/or policies will result in being BLACKLISTED and you will NOT be allowed to participate in the future. I reserve the right to refuse service to anyone for any reason at any time.
- I reserve the right to modify any of the terms & conditions without notice at any time.
※Please take an unboxing video when you open your package❗ This is for the purpose of validating missing items. No unboxing video, no refund.
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